Online Product Support

Chat is not available.


Dear Customer,

The Acer Chat service is not available on mobile devices or on devices with a low screen resolution. We are sorry for the inconvenience. If needed, you can visit the Acer Community today to share solutions or advice with other Acer owners instead.

To access the Acer chat service, please use a device with a high resolution screen such as a notebook or PC.

Chat with a Support Assistant

Request a real-time chat with one of our agents. Fill in the fields on this page then Request a Chat. The next available agent will be with you as soon as possible.

Chat support is available
Available daily: 5AM to 2AM CST

Our chat service is available to you when your system is covered by warranty.

Please enter your Serial Number of SNID to validate your warranty status.

A valid Serial Number consists of 22 alphanumeric characters, a valid SNID consists of 11 or 12 digits.



How do I find my serial number or SNID?

 


Share solutions or advice with other Acer owners!
Visit the Acer Community today.
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