How to reset the battery on your ultrabook
What can I do if my ultrabook does not respond or does not restart?
If your ultrabook stops responding completely, press and hold the power button for 10 seconds. The system should shut down. Power the system back on to resume normal use.
Use the following steps to restart if the system does not shut down:
- Disconnect the AC adapter.
- Gently insert a paperclip in the battery reset
hole on the bottom side of your ultrabook. - Reconnect the AC adapter, and resume normal use.
Document ID: 26240
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